At Smart Group Services we offer two types of maintenance: planned maintenance and reactive maintenance.
We aim to:
- Deliver value for money
- Deliver exceptional levels of customer service and satisfaction
- Provide continuous improvement
We believe in preparation and prevention with regards to maintenance. We understand the daily needs of a job or organisation that requires high or low maintenance and planning ahead for any eventuality is a must in today’s climate. The level of planned maintenance is tailored to the specific needs of the customer and CPMS will work around and with your needs.
Our reactive maintenance is Smart Group Services providing a rapid response to our customers and covers the fundamental belief of being available 24/7 for our customers. This service is key in certain sectors and at Smart Group Services planning for reactive maintenance our forte! However, we do realise having reactive maintenance is solely dependent on the needs of our customers and we can make it happen.
Our dedicated Contracts Managers work with the customer and are on hand to deal with the particular needs and wants of any type of reactive maintenance that is required.
NEED HELP OR ADVICE?
Call us today on 0333 6004545 for free help or advice
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